We aim to deliver goods to you within the time indicated by us in our acceptance but we cannot give an exact delivery date. We aim to inform you within 3 days of placing your order (often much sooner and typically within 24hrs) if it is likely that we will experience any delay with your order.

Please ensure that your delivery address is correct on the order form as a re-delivery fee will be payable for items that are not correctly addressed.

Orders sent to a work address or different from the billing address are done so at the customers own risk as deliveries can be accepted by work colleagues or associates and are relied upon to pass the parcel to the addressee.

We will arrange for delivery of the goods by Royal Mail or other services via a method suitable to the value of the goods. Postage and packing will be payable as set out below:

• FREE UK Royal Mail Signed For Delivery for items up to £99
• FREE UK Royal Mail Special Delivery Insured for items £100 or more
• Royal Mail International Special Delivery insured for all items - £20.00